Your information
Privacy policy
This page describes how information is used in the current EnroHire workflow.
Information used by the service
EnroHire uses account details such as your name and email, role requirements, uploaded resume files, screening results and recruiter notes to provide your workspace. Credit balances and credit activity are stored to track screening usage.
Document processing and storage
Original resumes and prepared document previews are stored in private object storage. Account details, job requirements and screening results are stored in the application database. Background workers prepare and assess resumes. Service providers support storage, assessment, sign-in and transactional email delivery.
Retention and access
Documents and results are retained so that you can return to review them. Completing a batch does not automatically delete all uploaded data. Temporary working files used during preparation are cleaned up separately from stored resumes and results. Workspace access requires a signed-in account and document links expire.
Your uploads
Only upload documents you are authorized to process. Consider the personal information contained in candidate resumes and your responsibilities to applicants before submitting a batch.
Support and service emails
Support form submissions, sender details and sending status are stored to handle your request. Transactional emails, including processing updates, credit alerts and payment receipts, are copied to an internal operations inbox. Verification code emails are excluded from these copies. Support messages are sent to our support inbox with an internal operations copy.
Privacy and deletion requests
Contact [email protected] about access, correction or deletion of account and candidate information. Describe the account or records involved without attaching additional candidate documents to the initial request. Support will review the request and explain the applicable next steps.
Privacy contact: [email protected]